We ensure delivery within 1-2 day.
you can return any item in case you have received damaged. if you do not like the product, and you would like to return it within 3 – 5 days, you will be charged the delivery cost of return of 2 KD.
in order to return an item, the items should have all its packing intact, not used and in a re-sellable condition. Otherwise, the item will not be returned.
If the product(s) arrives at your door with apparent damage, please refuse to sign it and then contact us immediately.
If you have already accepted the parcel and found it was damaged, please contact us within 24 hours by email (email@example.com) or phone after the parcel arrived.
do not throw away any packing material.
If you have received your product(s) with factory defect, please email us within 48 hours after you have received the parcel.
The product(s) which you want to return must be in new with its original packaging and also in unused condition.
In case we cannot provide a replacement or exchange the product(s), we will arrange a full refund to you.
any other cases depend on the situation.
Once the return is approved by us, the item must be returned to us within 2 days after you have received it. The returned product(s) must be in good condition with original packaging.
If the returned item is confirmed defective or damaged, we will send a new one. Otherwise, if proved to be functional we will send the original item back to you. Delivery charges will be applicable to the customer.