Shipping Policy

We ensure delivery within 1-2 day.

Return Policy:

you can return any item in case you have received damaged. if you do not like the product, and you would like to return it within 3 – 5 days, you will be charged the delivery cost of return of 2 KD.

in order to return an item, the items should have all its packing intact, not used and in a re-sellable condition. Otherwise, the item will not be returned.

Shipping Damage:
  • If the product(s) arrives at your door with apparent damage, please refuse to sign it and then contact us immediately.
  • If you have already accepted the parcel and found it was damaged, please contact us within 24 hours by email ( or phone after the parcel arrived.
  • do not throw away any packing material.
    Factory Defect:
  • If you have received your product(s) with factory defect, please email us within 48 hours after you have received the parcel.
  • The product(s) which you want to return must be in new with its original packaging and also in unused condition.
  • In case we cannot provide a replacement or exchange the product(s), we will arrange a full refund to you.
  • any other cases depend on the situation.
    Once the return is approved by us, the item must be returned to us within 2 days after you have received it. The returned product(s) must be in good condition with original packaging.
    If the returned item is confirmed defective or damaged, we will send a new one. Otherwise, if proved to be functional we will send the original item back to you. Delivery charges will be applicable to the customer.